Privacy Policy

Effective Date: December 5, 2024

At VitoLubeCar.com, your privacy is extremely important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase. By using our website, you consent to the practices described in this policy. If you do not agree with this policy, please refrain from using our services.

1. Information We Collect

We collect two types of information: personal information and non-personal information.

  • Personal Information: This includes any data that identifies you as an individual. When you place an order, create an account, or contact us for support, we collect personal information such as:
    • Full name
    • Email address
    • Mailing address
    • Payment information
    • Phone number
    • Shipping preferences
  • Non-Personal Information: This includes data that cannot be used to identify you. Non-personal information helps us improve the functionality of our website and provide a better user experience. Examples of non-personal information include:
    • IP address
    • Browser type
    • Device type
    • Pages visited on our site
    • Referral source

2. How We Collect Information

We collect information in the following ways:

  • Information you provide: When you create an account, place an order, or contact us, we collect the personal details you provide.
  • Automatic data collection: As you browse our website, we automatically collect non-personal information such as browsing behavior, the pages you visit, and your IP address, typically through the use of cookies and tracking technologies.

3. How We Use Your Information

We use the information we collect for several purposes, including:

  • To process and fulfill your orders
  • To communicate with you about your orders or inquiries
  • To provide customer support and address your concerns
  • To improve our website and services based on your preferences and browsing behavior
  • To send you promotional emails, if you have opted in to receive them
  • To process payments and prevent fraud

4. How We Protect Your Information

We are committed to ensuring that your information is secure. We implement appropriate physical, electronic, and administrative safeguards to protect your personal data. All payment transactions are encrypted using SSL (Secure Socket Layer) technology. However, no method of transmission over the Internet is completely secure, and we cannot guarantee the absolute security of your data.

5. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, and delivering products to you.
  • Legal requirements: We may disclose your information if required by law, in response to legal processes, or to protect the rights, property, or safety of VitoLubeCar.com, our customers, or others.

6. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your browsing experience. Cookies are small text files placed on your device that help us remember your preferences, login details, and actions on our site. You can control the use of cookies through your browser settings, but please note that disabling cookies may affect the functionality of certain features on our website.

7. Third-Party Links

Our website may contain links to other websites. Please be aware that we are not responsible for the privacy practices of those third-party sites. We encourage you to read the privacy policies of any external websites you visit.

8. Your Data Protection Rights

As a resident of certain regions, you may have the following rights regarding your personal information:

  • Access: You can request access to the personal data we hold about you.
  • Rectification: You can request correction of any inaccurate or incomplete data.
  • Erasure: You can request that we delete your personal data, subject to certain exceptions.
  • Data Portability: You can request a copy of your data in a structured, commonly used format.

To exercise any of these rights, please contact us using the contact details provided below.

9. Children’s Privacy

Our website is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children. If we discover that we have inadvertently collected information from a child under 13, we will delete that information as quickly as possible.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and the updated policy will be effective immediately upon posting.

Contact:

Street: 6830 Wash Out Ln, Mount Crawford, Virginia
Phone number: (540) 433-7320
Email: info@vitolubecar.com
Website: vitolubecar.com